Customer Testimonials
Made my first car experience stress free. They were transparent with every.
Wonderful staff
This was probably the best car buying experience I have had in my life. I stopped by to check out the pre used inventory on the lot with my mom. A man walks out by the name of Rick Johnson & he was the nicest man on earth. He introduced himself and proceeded to ask what vehicles I was interested in. I was a little skeptical as I haven't dealt with a car dealership in a while but Mr. Rick was so patient and kind and allowed me to test drive a few vehicles I had my eye on. ... Read More Google - Jun 11, 2026
Beautiful dealership and amazing staff! I had a great experience with Danyal who helped me get into my new CX-30. I'm obsessed with my new car and highly recommend this dealership.
I was able to get the price I wanted and drive home that day. Great buying experience with Amanda! Thanks
- This dealership is literally gold, they are wonderful and a breath of fresh air to work with. Their vehicles and prices for used cars is an 11/10. I was approved with a payment plan for a beautiful, durable used Mazda3 that was an excellent price (couldn’t find this in another dealership) with a 0 dollar downpayment and an excellent warranty. They genuinely want to provide help for you to purchase an excellent vehicle that will be a good, lasting investment but they are reasonable and they don’t cut corners. They are principled and wonderful people and they are extremely generous ... Read More Google - Jun 8, 2026
Ashley was awesome. Knew her product which, surprisingly, many car sales people don’t. Finance guy was great.( sorry I forgot his name).
I had the best experience at Mazda with Ryan as our salesman. As a young car buyer, it’s can be a stressful, overwhelming, and intimidating process, but Ryan helped my decision go smoothly and find the perfect car. Thanks Mazda!
Huge shoutout to Mark and Jonatan at McDonald Mazda! Mark was transparent, easy to work with, and totally no-pressure from start to finish. He took the time to walk us through our new Mazda CX-50 Hybrid, helped us get our phones connected, and made sure we felt comfortable with all the features before we left. Jonathan made the final finance paperwork quick and easy, too. I’m absolutely stoked about my new Mazda. Great experience all around!
Great experience with sales team they will not over pressuring you they will give you time to think about your choice and very generous they work with you. I work with Ryan one of the best sales person in a while that I have worked with in awhile
Full information calmly presented.
My partner and I were in need of a new vehicle and wanted something more spacious for us and our dogs. Venise found us out in the lot and took us under her wing! She listened to what we wanted and needed, found us the perfect fit and made sure we left the lot with a brand new 2026 Mazda Cx-50 that we are absolutely in love with! If you’re in the market for a vehicle make sure you pay Venise a visit at McDonald Mazda West! She’s not only personable but helps put all your hesitations to rest ... Read More Google - Jun 4, 2026
McDonald Mazda West is a fantastic dealer to work with. I moved from California 3 years ago and needed to upgrade to an AWD vehicle and went with the 2023 Mazda CX-30 Carbon Edition. My lease was about to expire and I decided to trade in my 2023 for the 2026 Mazda CX-30 Carbon Edition. Both of my experiences at this dealer were not only smooth, it was also FAST. I was in and out of there within 3 hours! Thank you to my salesperson, Venise, for getting me the numbers I wanted and the rest of the team for making this the smoothest transition ... Read More Google - Jun 3, 2026
We had a great experience with McDonald Mazda West. Professional and courteous staff. Mark and Derek were easy to work with and were very helpful throughout the entire process. We absolutely love our new Mazda!
Mcdonald Mazda West has won my loyalty. I found them to be incredibly generous, attentive, and accommodating. I didn’t feel pressure to make a deal, I felt inspired by their exceptional service. I had a different experience at Mcdonald East, where it was challenging to make a purchase, and negotiate a good deal. I purchased through Mark and the Costco auto program, I couldn’t be more happy. I was initially planning to get Lex, yet I got this beautiful turbo Mazda for half the price, and I am thrilled. I really appreciate the Mcdonald Mazda West dealership
So easy to work with and we truly love our Mazda! I have had bad car buying experiences in the past and went in anticipating a pushy salesman. I worked with Loren and he truly made the process feel easy, quick and fair. Grateful for a wonderful experience and an incredible car!
Good to work with and easy transaction. Bought a certified pre-owned vehicle with very little hassle and no wasted time. Yes, we received sales pitches for extended warranties and maintenence contracts as expected, but with no pressure tactics, which was welcome and appreciated. Recommend.
Tracy was quick, responsive and diligent in helping me find the right car that fit all my specs and made everything happen smoothly for our atypical situation! When I ran into a minor sensor error, Mark in the shop took great care of me while everything was made right with the car again. Fantastic service all around from everyone I interacted with.
Mark listens! That is a rare feat for a car salesman. He made the whole process painless. If it wasn’t for him I would still be car shopping looking at cars I didn’t love!
Kiana is fantastic! She took great care of me, and I leave feeling completely safe in my car. Their wait times are accurate, and the waiting room is very comfortable. Highly recommend Mcdonald Mazda West!
I have gone many times to McDonald’s for service and they have been easy to work with, I have always gotten a lender vehicle, And they always give me a very good video recap. There is the upsell aspect that you get at pretty much any dealer service center, but they aren’t too pushy about it
Megan was a great service Advisor and walked me through the servicing process in a detailed and professional manner. The service inspection videos were really helpful. I recommend them for Mazda car owners
Blaise was awesome 👏🏼
The service department is courteous, informative and very accommodating while my car was being worked on. Also much more reasonably priced than a delership in Colorado springs! I highly recommend and make the drive to have your Mazda serviced here!
I've gone through this dealership now for 3 leases and am always extremely pleased with the team at this location. Big thank you to Loren who just helped me close the latest vehicle trade in and lease!
Just bought a car and I was having trouble navigating my radio/I phone dials to switch between them. I stopped back in randomly at the dealership, and Venise came forward to ask if she could help. She sat with me in my car and reviewed how the panel works. She was very patient and helpful and I so appreciated her time!
I’ve been using McDonald Mazda West Service for many years now. I’ve leased all my vehicles with them and always had it serviced there as well. The Service Team is always great! They are super friendly and knowledgeable and I’m in and out of there! Always have to say I love the Sales Team and my Mazda!
I recently leased a Mazda CX-30 from McDonald Mazda West. The experience provided by Amanda, Derek, Jon and Ryan was fantastic! Super easy, no pressure, transparent and I was in and out with a new car in a few short hours. 10/10 experience.
Helpful in finding a new Mazda SUV!
Venise Reimenshneider absolutely made our experience! My wife was in need of a different car and we randomly connected with Venise. Salespeople can be tough, they are often too pushy or not involved enough. Venise was the perfect balance. She made sure we were educated about the car, but wasn't pushy at all. She also then went to another dealership within the McDonald family to get us the car we wanted. Even after the sale she followed up. When you want your next care, ask for Venise! We already have referred her to multiple people
Megan is an outstanding Service Advisor. She handles her job perfectly. She made McDonald Mazda West my go to spot for service.
As someone who researches everything to death before making a big purchase, I really appreciated the no-pressure approach, clear communication, and easy process. The team helped me find the right fit without the usual dealership chaos. I came in ‘just looking’ and… oops… left with a new CX-30, which honestly still feels like wizardry. Big thanks to the team at McDonald Mazda West!
I’ve been going to McDonald Mazda West for 6 years now. They are always pleasant and helpful I get all my oil changes and any service I need on my Mazda taken care of there. I honestly drive 30 miles to go to them. I tried a Mazda service closer to me one time and it could not compare with the friendliness, HONESTY and helpfulness of McDonald Mazda West.
McDonald Mazda West is fantastic! The mechanics/technicians are amazing and always take great care of my Mazda. My Service Adviser Blaise is the best! I love the video of the vehicle inspection and the indepth explanation of what is being looked at . Thank you to everyone at McDonald Mazda West!
Venise was amazing too work with. Felt pleasant giving her our money for the perfect CX-50!
Dan our salesman and the sales manager/ finance manager Jay I believe were amazing to my family and kids. We are grateful for all the help and support getting us into another Mazda after our last one saved our lives during a bad accident. We will definitely continue to buy Mazdas and recommend the McDonald Mazda / dealership group to our friends and family!
Had bad wind noise on my brand new Mazda CX-5. Took it in and they checked it out they called me and said to pick it up because they needed to order a new seal for the sunroof. The new seal came in a reasonable amount of time took the car back in and they replaced it. Picked the car up and it’s just the way it should be! Thank you, Mcdonald Mazda West. I’ll be back when it’s time for my next service.
The McDonald sales was a great pleasure to work with. No hidden agendas, just trying to get the deal that works best for you. Amanda was efficient and quick with no drama.
Great customer service, they listen to your requests, concerns, experiences and are communicative along the way.
Always great service.
We worked with Dan, Derek and Patrick through our buying process and it was great! All were very helpful and worked hard to get us the best deal. Everyone was super easy to work with and honest and we had an overall great experience.
Mark Motazedi was fantastic great follow up. He made the whole transition easy and answered all my questions. Great to deal with and I highly recommend him and this dealership
What a great experience from start to finish! Ashley was awesome, we couldn’t have done it without her. From texts & calls & working with us as we were traveling back home to Denver to purchase a car. Ashley had the car ready & everything else as well. Even welcoming our dog that was with us. Exceptional service & an exceptional car!
Just purchased a 2025 CX 5 with Mark. I’ve been working with him for a couple months. We never felt pressured or uncomfortable with this transaction. He was very knowledgeable and went above and beyond to help us find the perfect car for our family! Patrick was also very helpful and made sure we were offered the best options.
Dozie was the car salesman that helped me get my new Mazda CX-5 and he was very kind and was even able to get a small discount on the car. Thank you for the great experience
Everyone was friendly and willing to work with me on getting me a good deal. Salesman Rick J. went above and beyond to ensure I was satisfied with my new Mazda
Did a good job and fast too 🙂
Our time spent at the dealership was very pleasant. Our salesman , MARK was spot on answered all our questions and tried to keep our purchase as simple as possible. Also our time in the finance office was fairly painless.
I was a bit jaded after a bad experience buying my previous car. Couldn’t have asked for a better experience buying our CX-50 recently at this dealership. We went in not sure if we wanted to buy at that exact moment but decided to take some test drives. Amanda helped accommodate us test driving 3 cars and I appreciated how helpful she was without pushing us to buy a car. Turns out after test driving we decided it was time and she helped guide us through the process and many questions we had. Upon the first look at payments we ... Read More Google - Apr 26, 2026
I love the customer service from venise she was amazing about showing me around the cars And about her customer service And showing me how to operate my vehicle lol 😂
Professional without pressure! Super fast and efficient process. Great communication!
The Service team was informative , caring and supportive to my automotive needs!!
We worked with Loren. Softest “sell” I have ever experienced.
Had an amazing experience! Mark and Jon both stayed late to make sure all of my questions were answered and helped me find exactly the car I’d been looking/hoping for. They were super informative on pros and cons of all the options during each step of the process and never made me feel rushed or pushed. Super friendly and would recommend to anyone!
These guys did really great by us for our purchase of a new CX-5. We appreciated Derek and Amanda Gurule’s salesmanship, and I’d like to note that Amanda has been impeccably professional and so helpful throughout the ownership process. Big thanks to the whole West team! Glad to have you guys on my side.
We had a positive experience with, Dozie. I went in for a specific model I saw online, but it was already sold when we got there. He found the same model from another dealership and had it brought in the same day. Everyone there was pleasant to work with and we left satisfied.
got a text car was ready. didnt hear back from the tech for 30 minutes. alignment feels funky. sent a text about another issue and never heard back.
Bought a Miata from Coco. I’m out of state so the buying experience by default would be difficult. However Coco was incredibly responsive and willing to work with me all the way. Terrific experience, she was able to send me all the detail and forms signed. Shoutout to Patrick from finance as well
It was a pleasure buying our car. Ashley is the best!!!
We had the most wonderful informative interaction at McDonald Mazda yesterday. Amanda, Tracy, Derek and Patrick were professional and personable, did not hurry us with our many questions. We did end up purchasing a vehicle and will pick up our new vehicle tomorrow. If it wouldn’t have been for Amanda at the car show, we probably wouldn’t have stopped at your business. She is a perfect face for your business!
By far the best dealership experience I’ve ever had! I went in specifically to test drive a Mazda CX-5, and Amanda was incredibly helpful. There was zero pressure to buy, and she truly respected that I was still weighing my options. I did end up purchasing the car, and working with Derek was just as seamless. They both made the entire process easy and fun! I can't thank Amanda and Derek enough for all their help.
I had the most positive experience working with Ryan at McDonald Mazda West. Ryan was professional, knowledgeable and easy to work with during the entire process of buying the vehicle.
Mark was wonderful. He listened and guided me with the whole process. This is my 2nd car bought at Mazda West. Would not go anywhere else.
Smooth buying experience. Amanda is a great sales person.
Megan (and everyone else too) was GREAT! She was super helpful, kind and expedient, and I felt really well taken care of! Thank you to the team!
No pushy salesman tactics here, just point, click, and drive away. Other dealerships should take notes.
Great customer service and respectful sales team. Ashley and Johnny made the process feel fast and fun.
Super! No pressure or hustle. Venise R. and Rick J. are very nice and professional sales people! The McDonald Mazda service team is wonderful to work with as well!
Friendly, helpful, efficient and knowledgeable staff. Still an exhausting day for an old man. No way around it. Happy with purchase.
Megan and other techs figured out what a strange intermittent sound was that my engine was having, it took some patience and time but they ended up replacing a part under warranty to fix it! She was very knowledgeable, responsive, and respectful throughout the process and my 2024 cx-50 sounds perfect again. This dealership is great.
Good service and deals
I love getting my car taken care of at this specific location, even though I don't live anywhere near there. The welcoming environment, the incredibly kind and knowledgeable staff, the amenities while I wait make every trip and cent worth it. The care they put into the facilities and details with the inspection videos is incredible. My car is driving like new and I'm thankful I'm able to continue going here for all my Mazda needs.
We had another fantastic experience purchasing a car at McDonald Mazda, thanks to Ashley L! This is our sixth vehicle we’ve purchased with her, and she continues to go above and beyond every single time. Her customer service is truly exceptional—she listens, understands what we need, and always helps us find the perfect car.
Even though the South location is closer for us, we chose to drive to the Mazda West location just to work with Ashley again. That alone says everything about the level of trust and confidence we have in her.
If you’re looking for ... Read More Google - Mar 26, 2026
Service department knows their stuff. Went in with an issue that wasn't fixed by several other locations, and they fixed it and didn't charge me for unnecessary parts. Definitely my choice for future services.
Very helpful and patient with us.
Had such a great experience here! Usually the process is a headache but this was so easy and painless from start to finish. Rick Johnson is amazing! He was so nice and attentive throughout the entire process. Patrick in finance also made the paperwork quick and stress free. If you're looking for a dealership that actually values your time and treats you well, this is the place!!
Knowledgeable sales folks and low pressure sales. The whole car buying process was a breeze.
Fantastic service, Travis was great and very professional!
The entire sales team was curtious and informative, as well as being conscientious of my time.
I appreciate the concern for my situation and commitments. Well worth it every time.
Mazda sold me a lemon (CX90) so it was in for service constantly. Communication from the service department was not consistent and the work often took too long to complete. Im giving them a 3 because the service wasnt all bad- loaners available, and they wash your car well after service. Dont buy a CX90 though. They’re terrible cars. Drive slow, bad in the snow, and all the electronics glitch constantly. If you’re going to spend $50-$60k on a car and are considering a Mazda, do yourself a favor and spend a little more on a real luxury ... Read More Google - Mar 19, 2026
Tracy provide the best experience we ever had in a dealership she’s so nice with the people👌
Great car buying experience at McDonald Mazda West. Tracy was amazing to work with on our purchase. Wonderful communication and worked with us online on the options and price to get the deal done. Did the finance items online and was in and out of the dealership in less than two hours. Best car buying experience I’ve ever had.
